Telemerge – Reward Points Policy 

Discover exciting rewards and exclusive benefits just for staying connected with us. Earn points every time by paying your bills on or before the due date and redeem the points for real money!

How it works:

1.      Earn Points

Get reward points for paying your monthly bills on or before the due date.

Refer your friends, family, colleagues and earn 100 reward points instantly (the referred party must complete a full month billing cycle).

2.      Track Your Points

Track your points by emailing our team at support@telemerge.co.uk and we shall send the details within 48 business hours.

3.      Redeem Your Points

You can redeem your reward points to get invoice credits after completing minimum 1 year with us.

FAQs

Q: How do I earn reward points?

A: Points are automatically earned every month once you’ve paid your invoice on or before the due date. You will also get reward points when you refer your friends, family, and colleagues to join us.

Q: Can my reward points expire?

A: Yes, points are valid for the duration of your contract with us. If not redeemed, your points will get added to your account upon your contract renewal with us.

Q: How are reward points calculated against my bills?

A: 25 percent of your invoice value is stored in your account as reward points. For example, if your bill amount is £100, you will get 25 reward points credited in your account.

Q: When can I redeem my reward points?

A:  You can redeem your reward points anytime after completing 1 year with us.

Q: How do I redeem my reward points?

A: Speak to a member of our team or email us 15 working days in advance.

Q: What is the real money value of the reward points?

A: Each reward point is £0.25p in real money value which can be used to redeem as credits on your bill.

Note: Telemerge reserves the right to amend this policy from time to time, in our sole discretion.